Privacy Policy
Effective date: October 1, 2025
Legal entity: BIKE LANE BICYCLES TRADING
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Overview
BLAST Cycling Studio (“BLAST”, “we”, “us”, or “our”) respects your privacy and handles personal information to deliver a safe, smooth experience in our studio and across our booking channels.
This Privacy Policy explains:
• what information we collect, • how we use it, • with whom we share it, and • your options. It applies when you visit our studio, use our website or booking platform, interact with us on social media, or contact us.
This Policy does not cover third-party services that have their own privacy terms.
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Information We Collect
We collect the following categories of personal information:
• Contact details: name, mobile number, email address. • Booking and usage data: class bookings, check-ins, attendance, transaction history, and interactions with our team. • Account details: information used to create or access your booking account. • Payment information: processed by our payment partners. We do not store full card numbers. • Preferences: shoe size, bike setup preferences, class and instructor likes. • Health notes you choose to share: information to tailor setup and ensure a safe ride. • Images and media: photos or videos captured at BLAST events or content you tag us in. • Device and analytics data: IP address, device identifiers, app/browser type, pages viewed, and interactions collected via cookies, pixels, and similar tools. • Recruitment data: CV details and related information if you apply for a role. • Social and third-party data: handles and content you post on our pages, and information we receive if you connect third-party accounts. We collect information:
• directly from you (e.g., booking, check-in), • automatically through cookies and similar technologies, and • from service providers supporting our operations. ---
Information Collected by Automated Means
When you use our site or booking platform, we use
cookies, pixels, SDKs, and similar technologies to:
• remember your settings, • maintain security of your session, • measure performance, and • enhance services. You can manage cookie preferences through your browser or device settings. Some features may not work without cookies.
See [Cookies Policy](#cookies-policy) below for details.
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How We Use Your Information
We use personal information to:
• Provide and manage classes, purchases, and bookings. • Operate our studio safely (e.g., identity verification, capacity management). • Communicate service updates, class reminders, and account notices. • Improve classes, site, and operations through analytics and feedback. • Personalise your experience, including suggested classes and setup notes. • Prevent fraud, protect safety, and enforce our Terms. • Comply with laws and handle legal requests. • Recruit and onboard team members (where applicable). • Send marketing messages about BLAST offerings (with opt-out option). Where required by law, we will request your consent. Otherwise, we rely on legitimate interests that do not override your rights.
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Internet-Based Advertising and Analytics
We may work with analytics and advertising partners to measure usage and display BLAST ads relevant to your interests.
• These partners may use cookies and similar tools. • You can opt out via your device/browser settings and tools from providers (e.g., Google, Meta). • Local rules apply. ---
Information Sharing
We share personal information with:
• Service providers: booking platform, payment processors, IT/security, analytics, marketing support, and professional advisers. • Business partners: for joint offerings you choose to use. • Authorities/legal parties: where required by law or to enforce rights. • Corporate transactions: in connection with a merger, acquisition, or asset transfer. We do not sell your personal information.
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Your Choices
• Marketing: opt out via unsubscribe link or booking platform preferences. Operational messages (e.g., booking confirmations) will still be sent. • Cookies: manage via browser/device settings. • Access and updates: request access, correction, deletion, or objection to processing by contacting us. Verification may be required. ---
Data Retention
We retain personal information only as long as necessary for:
• the purposes described above, • legal obligations, • dispute resolution, and • enforcement of agreements. Retention periods vary depending on data type and purpose.
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Security
We apply administrative, technical, and physical safeguards to protect personal information against unauthorised access, disclosure, alteration, or destruction.
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Minors
BLAST is an
adults-only studio. Services and booking channels are intended for individuals
18+. We do not knowingly collect personal data from individuals under 18.
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International Users
Our systems and providers may be located inside or outside the UAE.
When transferring personal information across borders, we apply appropriate safeguards consistent with applicable law.
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Updates to This Policy
We may update this Policy periodically. The latest version will be posted on our site or booking platform with the
effective date clearly displayed.
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Contact BLAST
For privacy questions or requests, contact:
• Front desk at the studio, • Support channel in the booking platform, or • Email: hello@blastcycling.ae ---
Cookies Policy
What Are Cookies
Cookies are small text files stored on your device by a website or app.
Similar tools include pixels, SDKs, and local storage.
They help:
• keep you signed in, • remember preferences, • measure performance, and • support security. ---
Types of Cookies We Use
• Strictly necessary: required for core functions (login, booking, security). • Performance and analytics: help us understand usage to improve services. • Functional: remember choices like language or preferences. • Advertising and retargeting: show relevant BLAST ads on other sites/apps and measure campaign performance. ---
Managing Cookies
• Most browsers accept cookies by default. You can remove/reject them in settings. • Mobile devices and apps may provide separate controls. • Disabling cookies may affect functionality. • For platform-specific opt-outs, use settings provided by services (e.g., Google, Meta, TikTok). ---
SMS and WhatsApp Communications
If you opt in to receive SMS or WhatsApp confirmations, reminders, or updates:
• You consent to receiving such messages from BLAST or its providers. • Message frequency varies by activity. • Message/data rates may apply. • You can opt out at any time using the instructions in the message. ---
Enforcement and Dispute Resolution
If you have a concern about our privacy practices:
• Contact us through the channels above. • We will review and respond promptly in line with applicable law.